Responsible gambling occurs in a regulated environment where the potential for harm associated with gambling is minimised and people make informed decisions about their participation in gambling. The Club encourages responsible practices in advertising and promotions to ensure that the Club is not providing inducements to gamble. Signage to promote Responsible Gaming and where to seek help are posted in the gaming area and also throughout the Club. Club Charlestown will not under any circumstances provide cash on credit cards or the cashing of cheques.
Club Charlestown is committed to responsible gaming and encourages anyone who thinks that they may have a gambling problem to seek help. Club Charlestown is associated with Club Safe, providers of the MVSE (Multi-Venue Self Exclusion Scheme). If you or someone you know requires more information or further assistance in putting into place a Self -exclusion, please contact the venue.
Or contact GambleAware on 1800 858 858
Responsible Service of Alcohol
Club Charlestown is 100% committed to providing customers with a safe and secure entertainment environment. The responsible service of alcohol to customers is an integral part of this commitment.
Policies Regarding the Service of Alcohol
Club Charlestown reserves the right to refuse entry and/or refuse service to people who are underage, disorderly or are displaying signs of undue intoxication.